„(…) We help customers in emergency and sometimes possibly crisis situations. An hour of production downtime can potentially cost tens of thousands of euros. The customer needs to know that he/she can rely on us”
Maciej Szczotka, CEO Automation Trader
Our actions are aimed at breaking old rigid rules, introducing innovations for accessing spare parts.
Helping the customer is of paramount importance and has guided our company from the very beginning. With this ethos we have built relationships and trust. Establishing Automation Trader as a leading player in the industrial automation spare parts distribution market.
Our speciality is the storage of parts recalled by manufacturers. This results in our customers not worrying about the prospect of lost time at their plant, and the cost of repairing machinery and equipment.
We supply parts to all industries; automotive, medical, tooling, electromechanical, metallurgical, mechanical and plastics processing. Working with the largest players in the market, having already been trusted by the likes of Volkswagen, Cersanit, Valeo and Colgate-Palmolive. Our approach has been recognized by the Business Centre Club, that we have been accepted as a member in 2021.
One of our priorities is comprehensive, professional and prompt customer service. Our priority is to ensure no unnecessary expenses and stress.
We are constantly improving the quality of services and qualifications of our staff. We approach each order with 110% commitment.
We also offer service to repair damaged machines where delivery of parts is not available.